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A Guide to Improving Email Deliverability

Improving your email deliverability is all about making sure your messages actually land in the primary inbox, not get lost in the spam folder. When you get it right, you're not just sending emails; you're connecting with your audience. This comes down to a mix of technical authentication, a solid sender reputation, and sending great content to a clean, opted-in list.

Why Your Emails Land in Spam and How to Fix It

Ever pour your heart into a campaign, hit send, and then wonder why it vanished into the digital abyss of the spam folder? It’s a gut-wrenching feeling, and a common one. The reality is that mailbox providers like Gmail and Outlook are fierce gatekeepers, constantly evaluating every single email you send to protect their users.

It helps to think of it like a credit score. Every action associated with your emails contributes to your sender reputation. When recipients open your emails and click your links, that’s a positive signal that builds trust. On the other hand, things like high bounce rates, spam complaints, or sending to a list full of old, inactive addresses will wreck your score. Once that reputation is damaged, future messages are far more likely to get flagged as spam.

The Four Pillars of Deliverability

To consistently hit the inbox, you have to build your strategy on four core pillars. If even one of these is weak, the whole structure can come tumbling down.

"Your email list should be treated as a garden, not a graveyard. It requires constant tending—pruning inactive contacts and nurturing engaged subscribers—to flourish."

Key Factors Influencing Your Email Deliverability

Here’s a quick summary of those core pillars and what’s at stake if you ignore them. Understanding these is the first step to diagnosing and fixing any deliverability issues you might be facing.

Pillar What It Is Risk of Neglect
Authentication Technical standards (SPF, DKIM, DMARC) that verify your identity as a sender. Without it, you look like a phisher. Your emails are likely to be blocked or sent to spam.
Sender Reputation A score based on your sending history, tied to your domain and IP address. A poor reputation leads to aggressive filtering, throttling, and a one-way ticket to the spam folder.
List Quality The health of your contact list, measured by opt-ins, bounce rates, and engagement. A dirty list generates spam complaints and high bounce rates, destroying your sender reputation.
Engagement How recipients interact with your emails (opens, clicks, replies). Low engagement tells mailbox providers your content isn't wanted, leading to poor inbox placement.

Each of these pillars works together. You can't just set up authentication and then ignore your list quality; they all influence your ability to connect with your audience.

The challenge is only getting tougher. According to Validity Inc.'s latest report, global inbox placement rates have been slipping, thanks to stricter privacy rules and smarter, AI-driven spam filters. This just goes to show how critical it is for marketers to stay on top of their game.

A proactive, well-rounded strategy is your best defense. For a deeper dive into the specific tactics and best practices you can implement today, check out our complete guide on how to improve email deliverability. Mastering these concepts is how you'll reclaim your spot in the inbox and make sure your messages get the attention they deserve.

Building a Bulletproof Technical Foundation

Think of email authentication as your official passport for the internet. Without it, you’re an anonymous sender trying to cross a heavily guarded border. Mailbox providers like Gmail and Outlook are the border patrol, and they have every right to be suspicious of unverified travelers. Improving email deliverability starts by proving you are who you say you are.

This process isn't just a technical checkbox; it's the very foundation of trust between you and every mailbox provider. It’s how you build a positive sender reputation right from your very first email. If you neglect this, you're essentially building a house on sand—it's only a matter of time before things start to crumble.

Your Digital ID Card: SPF

First up is the Sender Policy Framework (SPF). In simple terms, an SPF record is a public list of all the servers and IP addresses authorized to send emails on your domain's behalf. It’s like telling mailbox providers, “If an email from mydomain.com doesn't come from one of these approved locations, it’s not from me.”

When an email lands in an inbox, the receiving server glances at your domain's SPF record to see if the sending server is on the approved list. A match signals legitimacy; a mismatch raises a huge red flag. This simple check is your first line of defense against basic email spoofing, where spammers try to impersonate your domain.

The Unbreakable Seal: DKIM

While SPF verifies the sender, DomainKeys Identified Mail (DKIM) verifies the message itself. DKIM adds a unique, encrypted digital signature to the header of every email you send. It’s the digital equivalent of a tamper-proof seal on a physical letter.

Once the email arrives, the recipient's server uses a public key stored in your domain’s DNS to check this signature. If it's valid, the server knows two critical things:

  1. The email genuinely came from your domain.
  2. The email’s content hasn't been fiddled with in transit.

This cryptographic check offers a powerful layer of security, confirming your message's integrity all the way from your outbox to their inbox.

“SPF and DKIM are the one-two punch of email authentication. SPF says ‘I’m allowed to send this,’ while DKIM says ‘I actually sent this, and nobody messed with it.’ You really need both for a credible sending identity.”

The Rulebook for Authentication: DMARC

Domain-based Message Authentication, Reporting, and Conformance (DMARC) is the final piece of the puzzle. It ties SPF and DKIM together and tells mailbox providers exactly what to do if an email fails either of those checks. Think of DMARC as the set of instructions you give to the bouncer at a club.

Without DMARC, a mailbox provider might see a failed SPF or DKIM check but let the suspicious email through anyway, maybe just flagging it as spam. A DMARC policy lets you issue crystal-clear commands:

DMARC also sends you invaluable reports, giving you visibility into who is sending email using your domain. This helps you spot unauthorized use and protect your brand from being hijacked for phishing attacks. If this feels a bit technical, don't worry. For a complete walkthrough, check out our guide on what is email authentication to get all the details.

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The Importance of Custom Domains

Finally, let's touch on tracking domains. Most email service providers use shared tracking domains by default to monitor opens and clicks. The problem? You’re sharing that domain’s reputation with thousands of other senders. If just one of them gets spammy, that shared domain can get blocklisted, and your deliverability takes a nosedive through no fault of your own.

Using a custom tracking domain puts you squarely in the driver's seat. All link tracking is routed through a domain you own, completely separating your sender reputation from the crowd. Here at Typewire, we consider this a non-negotiable for any serious sender. It’s a crucial step in owning your email destiny and ensuring the reputation you build is based entirely on your own good practices.

Mastering List Hygiene and Recipient Engagement

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Think of your email list not as some static database, but as a living, breathing asset. From my experience, one of the fastest ways to torpedo your sender reputation is to keep blasting emails to unengaged or flat-out invalid addresses. It’s a direct signal to mailbox providers that your messages are unwanted, and mastering list hygiene is a non-negotiable part of the game.

A clean, engaged list is your best friend in deliverability. It sends a stream of positive signals to ISPs, showing them that real people are actively opening and interacting with your emails. This builds trust and dramatically increases your odds of landing in the primary inbox instead of the spam folder.

The Power of Confirmed Interest

If you want to start the relationship off right, use a double opt-in. It's a simple concept: when someone signs up, they get an automated email asking them to click a link to confirm they really want to hear from you. This one small step is incredibly powerful.

It acts as an instant quality filter. You immediately weed out typos in email addresses, bogus sign-ups, and spam bots that can poison your list and drive up bounce rates.

A confirmed subscriber is an engaged subscriber from day one. By asking for that second click, you’re not adding friction; you’re building a foundation of consent and intent that mailbox providers love to see.

While it might feel like an extra hurdle for new subscribers, the long-term payoff is huge. You'll see higher open rates, better click-throughs, and fewer spam complaints—all critical metrics for a healthy sender score. In a platform like Typewire, setting up double opt-in is a straightforward way to guarantee the quality of every new contact you add.

The Art of Letting Go with List Cleaning

Even your most dedicated fans can go quiet. It happens. People change jobs, switch email providers, or their interests simply shift. That's why cleaning your list regularly is just as critical as how you add people to it in the first place.

When you send to an address that no longer exists, you get a hard bounce. This is a major red flag for ISPs and a direct blow to your reputation. If your hard bounce rate creeps above 2%, you can bet you’ll get flagged quickly.

Likewise, continuously emailing people who never open your messages tells mailbox providers your content isn't relevant. They track this lack of engagement and can start routing your emails to spam for everyone—even your most active subscribers.

Sunsetting and Re-engagement Strategies

The process of weeding out these inactive users is often called sunsetting. Before you hit delete, though, it’s always smart to run a re-engagement campaign to see if you can win them back.

Here’s a practical approach I’ve seen work time and again:

If they still don't engage, it's time to let them go. I know it feels wrong to shrink your list, but trust me: a smaller, highly engaged audience is infinitely more valuable for your deliverability than a large, silent one. This focus on quality is a big reason why B2B email marketing remains so effective. Despite the challenges, the delivery rate for B2B emails is an impressive 98.16%, proving what's possible with a rigorous deliverability checklist. You can dig deeper into these industry benchmarks over on the TrulyInbox blog.

Ultimately, managing your list with this level of care shows the world you're a responsible sender who respects the inbox.

Crafting Content That Evades Spam Filters

What you say—and just as importantly, how you say it—is a massive piece of the deliverability puzzle. Mailbox providers are incredibly sophisticated these days. They look far beyond just a few "spammy" keywords, scrutinizing your email's content, structure, and even the underlying code to decide if you’re trustworthy.

This is exactly where I see so many senders stumble. You can have perfect authentication and a pristine list, but if your content itself triggers alarms, you're still heading straight for the junk folder. The goal is to create emails that both people and their filtering algorithms find valuable and safe.

Move Beyond Outdated "Spam Words"

The old advice was simple: avoid words like "free," "risk-free," or "act now!" While it's still smart to steer clear of overly sensational language, modern filters are much smarter. They're all about context, not just isolated words.

For instance, a respected non-profit can use "donate now" without a problem because their sender reputation and past engagement are rock-solid. A brand-new sender using that same phrase? They’ll likely get flagged. The real key is to focus on providing genuine value, not trying to trick people with pushy language. Just write naturally and clearly.

Your subject line is a promise. The body of your email is the delivery on that promise. A mismatch between the two is a classic spam signal that instantly erodes trust with both your subscribers and their mailbox providers.

The Critical Balance of Text and Images

A classic mistake I see all the time is sending emails that are just one giant image. To a spam filter, this is a huge red flag. Why? Because filters can't "read" text embedded in an image, leaving them blind to your content's legitimacy. It’s a tactic spammers love because they can hide shady links and text inside the graphic.

A healthy email strikes a good balance. There's no single magic ratio, but a solid rule of thumb is to aim for at least 60-70% text and keep images to 30-40% of the email body. This structure gives filters plenty of real text to analyze, which helps prove you're the real deal.

And please, always use ALT text for every single image. This does two critical things:

Keep Your Code and Links Clean

The hidden stuff matters just as much as what your subscribers see. Messy, broken HTML can be interpreted as the work of a low-effort, spammy sender.

When building your email, stick to clean, simple HTML. Whatever you do, avoid copying and pasting directly from programs like Microsoft Word or Google Docs. They often drag in a ton of messy formatting code that can wreck how your email displays and set off spam filter alarms.

Your links are also under a microscope. Follow these best practices to keep them from torpedoing your deliverability:

By dialing in these content details, you’re sending strong signals to mailbox providers that you're a professional and trustworthy sender. To really master this, it helps to understand the advanced algorithms at play; you can learn more about the best email spam filters and how they work to stay ahead of the game. At Typewire, we’ve built our platform to support these best practices, giving your thoughtfully crafted content the best possible shot at hitting the inbox.

Navigating Global Deliverability Challenges

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Email deliverability is a tricky beast, and it gets even more complicated when your audience is scattered across the globe. What gets you straight to the inbox in North America can land you in the spam folder in Europe or the Asia-Pacific (APAC) region. I’ve seen it happen time and time again.

Each market has its own quirks—different dominant email providers, unique cultural expectations, and specific data privacy laws that can make or break your inbox placement. Ignoring these regional nuances is a surefire way to have your global campaigns fail quietly in the background, tanking your sender reputation in one market while it stays perfectly healthy in another.

Get to Know the Local Mailbox Providers

First things first: the world doesn't run solely on Gmail and Outlook. While they are massive, many countries have their own local heroes with their own filtering rules. In Germany, for instance, GMX and Web.de are huge. In Russia, Mail.ru has a massive user base.

From experience, I can tell you these local ISPs are often more conservative, especially with mail coming from international senders. They're quick to flag things like sudden volume spikes or content that just doesn't feel right for their audience. If you want to improve deliverability in these regions, you have to play by their rules.

A "one-size-fits-all" global email blast is a classic mistake. You'll look like an outsider to local mailbox providers, and they'll filter you aggressively. A targeted, localized strategy is always the smarter play.

Adapt to Privacy Laws and Cultural Norms

Beyond the tech, you have to navigate the cultural and legal landscape. Europe's General Data Protection Regulation (GDPR) has completely changed the game for consent. What passes for an opt-in in one country could land you in serious legal trouble in another.

You can see these differences in the data. Geographically, inbox placement rates vary a lot. Europe, for example, enjoys a high average inbox placement rate of around 91%. The APAC region, however, has the lowest at about 78%. That gap isn't random; it's a direct result of local factors, a topic you can dive deeper into by reviewing the latest global deliverability findings.

To get it right, you have to adapt your entire approach:

Using a secure platform like Typewire gives you a fantastic foundation for your communications. The real magic happens when you build on that foundation with these global principles, ensuring your messages aren't just sent, but are actually welcomed across every border.

Your Email Deliverability Questions Answered

When you start diving into the world of email deliverability, you’ll find that a lot of questions come up. It's easy to feel a bit lost in the jargon and technical details. Let's walk through some of the most common questions I hear and give you clear, straightforward answers to help you get your emails where they need to go.

Think of this as your practical, no-fluff guide. Each of these topics builds on the core principles of sender reputation, clean lists, and quality content—all essential for landing in the inbox.

How Long Does It Take to Warm Up a New IP Address?

Patience is the name of the game here. From my own experience, you should set aside at least 4 to 8 weeks to properly warm up a new IP address or sending domain. I know that sounds like a long time, but trying to rush this process is one of the most common—and damaging—mistakes you can make.

The whole point is to gradually increase your sending volume, day by day. This slow-and-steady approach lets mailbox providers like Gmail and Outlook get to know your new IP, learn your sending patterns, and start building up a positive reputation for you. If you just blast out thousands of emails from a cold IP, you look exactly like a spammer.

Here’s how to do it right:

  1. Start with Your Champions: Your first sends should go only to your most engaged subscribers. These are the folks who consistently open and click your emails, giving you those crucial positive signals right out of the gate.
  2. Increase Volume Methodically: Over the next few weeks, slowly add more subscribers to your sends. You can gradually mix in less-engaged segments once your reputation has a solid foundation.
  3. Monitor Everything: Keep a close eye on your metrics—open rates, click rates, bounces, and spam complaints. If you see any red flags, slow down the volume increase or even pause for a day or two until things stabilize.

Think of it like making a new friend. You wouldn't ask for a huge favor the first time you meet. You build trust through small, positive interactions over time. Warming up an IP is no different.

What's a Good Open Rate to Aim For?

This is a classic "it depends" question. A "good" open rate can vary wildly depending on your industry, audience, and the type of email you're sending. That said, a solid benchmark to shoot for is somewhere between 15% and 25%. If you're consistently hitting that range, you’re probably on the right track.

But here’s a critical piece of advice: don’t obsess over open rates as the one true metric of success. With features like Apple's Mail Privacy Protection, open rates have become a lot less reliable. The feature can preload email content, which can artificially inflate your open numbers even if a user never actually viewed your message.

A much smarter strategy is to look at a blend of metrics to get a complete picture of your email performance:

Looking at these metrics together gives you a far more accurate view of both your deliverability and your overall engagement.

My Deliverability Suddenly Dropped. What Should I Do First?

Seeing your deliverability suddenly tank can be terrifying. The first rule is: don't panic. The key is to be methodical and play detective to figure out what changed in your email program.

Start by running through these immediate checks:

Nine times out of ten, the problem can be traced back to a specific, recent action. Once you've found it, you can take steps to fix it—like pulling that bad list segment or reverting the content change—and start the work of rebuilding your sender reputation.

Can Using Too Many Images Hurt My Deliverability?

Absolutely. An email made up mostly of images with very little text is a massive red flag for spam filters. There are a couple of good reasons why mailbox providers are so wary of them.

First, their systems can't "read" the text inside an image, so they have no way to verify that your content is legitimate and not something malicious. Second, spammers have historically used this exact tactic to hide shady links and trigger words from older filters. As a result, today’s sophisticated filters often treat image-only emails as high-risk by default.

For much better deliverability, aim for a healthy balance. A good rule of thumb is a ratio of about 80% text to 20% images. And always, always include descriptive ALT text for every single image. This not only helps users whose email clients block images but also makes your emails more accessible.


Ready to take full control of your email and stop worrying about shared reputations and data mining? Typewire offers secure, private email hosting that puts you in the driver's seat. Build your sender reputation on a foundation of privacy and security. Explore Typewire's features and start your free trial today.

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